Resources

Innovation Process

Innovation Process

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Technology Landscape for Innovation

Technology Landscape for Innovation

In this paper, we explore thirty-two technologies that compose a landscape for innovation. We believe that through understanding the fundamental technology components, you can position yourself as an innovator and leader within your organization. Download
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The Future of Chatbots

The Future of Chatbots

Chatbots streamline workflows and everyday interactions. In this white paper, learn more about the industries and organizations using chatbots as well as recommended approaches to design, development, and implementation.
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The Future of Edge Computing

The Future of Edge Computing

Rather than removing data storage and processing from devices, edge computing pushes the data to the edge of your network where processing takes place, decreasing cost and improving performance. Learn more here. Download
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Human Augmentation

Human Augmentation

What is human augmentation and what does the future hold for us? In this paper, we introduce the field of augmentation, providing current and near-future examples of where this technology is headed. Download
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Whitepaper
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The ROI of UX Design Brief

The ROI of UX Design Brief

In today’s competitive digital landscape, User Experience matters. What was once considered a luxury and added expense is now a key to success and innovation. Download
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Brief
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Your Guide to Website Accessibility Brief

Your Guide to Website Accessibility Brief

When building your website, it’s important to account for accessibility. Designing your product so that users with disabilities can access it is essential. Download
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Brief
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The Future of Edge Computing Brief

The Future of Edge Computing Brief

A device that uses edge computing processes data locally, at the source itself, rather than calling to an external server. This improves cost and performance while reducing the amount of data sent to the cloud. Download
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Brief
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The 7 Ingredients of a High-End Experience Brief

The 7 Ingredients of a High-End Experience Brief

At Fresh, we have a list of ingredients we use to ensure the experiences we create are top notch. We understand how they work and we use this knowledge when mixing them together. Download
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Brief
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Strategies for Onboarding and Engagement Brief

Strategies for Onboarding and Engagement Brief

Similar to onboarding an employee at a new job, digital onboarding is about helping new users learn the ropes of an application. It’s a broad topic that covers several approaches. No matter the goal, onboarding is critical to an application’s success. Download
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Brief
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Successful Dashboard Design Brief

Successful Dashboard Design Brief

The dashboard is the hub of your user interface. To ensure its effectiveness, it should provide a snapshot of the data, metrics and other details that are the most vital to your users. Download
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Brief
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The Future of Motion in Digital Experiences Brief

The Future of Motion in Digital Experiences Brief

With advances in JavaScript, CSS, HTML5, and other tools, it’s easier than ever to create high-end, motion- rich experiences. Motion presents designers with the ability to make static experiences dynamic. Download
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Brief
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The Future of Workplace Automation Brief

The Future of Workplace Automation Brief

Sophisticated robot technology allows companies to automate many tasks. The challenge falls to developers, engineers, and managers to consider the different opportunities human and robot workers bring and design workplaces that involve both. Download
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Brief
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Your Guide to Digital Project Management Brief

Your Guide to Digital Project Management Brief

Digital Project Managers are essential leaders for any project. With their deep knowledge of various management approaches and proficiency at applying them, PMs run projects successfully, from kickoff to the final deadline. Download
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Brief
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Designing Scientifically Fresh Experiences Brief

Designing Scientifically Fresh Experiences Brief

In the digital space, design challenges exist everywhere. We recommend a process with distinct phases of research, analysis, and testing. Download
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Brief
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Consumer Autonomous Vehicles Brief

Consumer Autonomous Vehicles Brief

Autonomous vehicles are capable of sensing and moving through their environment with little to no human interaction. They use sensory perception technologies to interpret their surroundings and respond in a safe, calculated, and timely way. Download
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Brief
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Guide to Industrial Design Terminology

Guide to Industrial Design Terminology

Learn the basic industrial design terminology needed for communicating with industrial designers and teams. We've put the key terms in this guide to help you quickly understand the framework of the ID process.  Download
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Whitepaper
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The Risk of Not Innovating Brief

The Risk of Not Innovating Brief

According to the American Enterprise Institute, only 60 companies remained on the 1955, Fortune 500 list in 2017. This statistic illustrates the significance of “core-driven” innovation. Download
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Brief
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UX Principles for Websites Brief

UX Principles for Websites Brief

Consider how the information you include on your website – the way its formatted, displayed, and written – makes people feel. Author Geoffrey James writes, “[It] is not the information itself that is important, but the emotional effect that the information has on your audience.” Download
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Brief
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The Future of AI Brief

The Future of AI Brief

Artificial Intelligence refers to non-living devices that learn from their surrounding environment and uses the information to execute specific tasks and goals. Along with being a scientific marvel, AI is a powerful and versatile tool. Download
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Brief
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Methods of Information Architecture Brief

Methods of Information Architecture Brief

There are 1 billion websites and the crowd continues to grow every day. So how do you ensure that the information you host on your website is accessible, relevant, user-friendly, and long-lasting? Download
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Brief
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Your Guide to Website Optimization Brief

Your Guide to Website Optimization Brief

When you look at Internet Live Stats, you’ll find that there are 1 billion websites and counting. With this level of competition, just high-quality design and content will not be not enough. Download
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Brief
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The Future of VR & AR Brief

The Future of VR & AR Brief

Augmented, virtual, and mixed reality devices are becoming more affordable and widespread. The demand for the technology, and the people who can create it, is beginning to rapidly expand. Download
TYPE:
Brief
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The Risk of Not Innovating

The Risk of Not Innovating

See why successful enterprise companies use core-driven innovation, and learn the 7 Key Strategic Innovation Principles to power your organization from the inside out. Download
TYPE:
Whitepaper
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Human Augmentation Brief

Human Augmentation Brief

For those who haven’t already embraced the world of human augmentation – or are simply unfamiliar with it – they likely experience both intimidation and curiosity. What potential does human augmentation hold for us, and how will it fit into our lives? Download
TYPE:
Brief
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10 Ingredients for High-End Applications Brief

10 Ingredients for High-End Applications Brief

Application design should focus on creating an experience that users remember. Functionality should be placed front and center: it ensures that your application works. But aesthetics matter too. Download
TYPE:
Brief
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The Future of Design Thinking Brief

The Future of Design Thinking Brief

Design thinking is a holistic process that explores creative solutions to design challenges. It shifts problem solving to be undertaken with a holistic design eye, an analytical mind, and an empathetic human touch. Download
TYPE:
Brief
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CX Process Timeline

CX Process Timeline

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TYPE:
Process Doc
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Methods of UX Testing Brief

Methods of UX Testing Brief

We consider UX testing integral to creating world-class products that users love. Therefore, testing is a necessary expense. This process reduces the cost of a project and ensures quality end products. Download
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Brief
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Understanding Robot Factors Brief

Understanding Robot Factors Brief

Human-centered computing plays an important role in the planning and design of effective technology systems. Although in the past the process primarily involved people, today, there’s another important stakeholder: robots. Download
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Brief
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Angular vs. React Brief

Angular vs. React Brief

Every time a web page goes beyond being static, JavaScript is likely under the hood. There are different frameworks and libraries for JavaScript, which has led to a fierce debate amongst devs as to which is better. Download
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Brief
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A Holistic Approach to Websites Brief

A Holistic Approach to Websites Brief

Executive leadership, marketing, and IT often have different priorities, but they almost always agree on one thing: creating a website can be a beast of a project. Download
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Brief
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The Strategy of Starting with Less Brief

The Strategy of Starting with Less Brief

A Minimum Loveable Product (MLP) focuses on one central problem, instead of taking on too much at once. The ongoing success of your product can be built upon the foundation set by the MLP. Download
TYPE:
Brief
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Angular vs. React

Angular vs. React

Here's a high-level look at Angular and React, so you can make an educated decision about which technology is best for creating your high-end experience.  Download
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Whitepaper
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Consumer Autonomous Vehicles

Consumer Autonomous Vehicles

Learn the top ways self-driving vehicles will continue to change how consumers view transportation, get work done, receive goods, and spend money. Download
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Whitepaper
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The Future of AI

The Future of AI

Learn about some of the immense advantages of artificial intelligence and understand where the industry is going–and what your business stands to gain from investing in AI technology early on.  Download
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Whitepaper
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Your Guide to Estimation

Your Guide to Estimation

Effort spent on software estimation can help you know what to look for and what to avoid, understand the product development work ahead, and put more certainty into your development roadmap. Download
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Whitepaper
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Your Guide to Digital Project Management

Your Guide to Digital Project Management

Learn more about how we run digital projects at Fresh, exploring various methods and diving into the importance of allocating resources to this essential discipline. Download
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Whitepaper
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Successful Dashboard Design

Successful Dashboard Design

An effective dashboard – the hub of an application's UI – provides a snapshot of the data and metrics most vital to users. Learn more about the design principles that go into creating an accessible dashboard, from a big picture overview of data to the granular details. Download
TYPE:
Whitepaper
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Understanding Robot Factors

Understanding Robot Factors

When creating work processes for robots, best practices can guide developers, engineers, and designers. These guidelines are essential for building systems for robots to work by themselves and in harmony with humans. Download
TYPE:
Whitepaper
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The Future of VR & AR

The Future of VR & AR

Explore the immense potential of virtual and augmented reality to understand where the industry is going and what your business stands to gain from investing in this technology early on. Download
TYPE:
Whitepaper
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The Future of Workplace Automation

The Future of Workplace Automation

As robots are integrated into more workplaces, companies must identify the areas where robots and humans excel. This white paper assesses strengths and growth areas for humans and robots as workers, providing an outlook for the future with insights into industries and tasks where automation will be most useful. Download
TYPE:
Whitepaper
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Choosing a CMS Brief

Choosing a CMS Brief

A Content Management System, or CMS, is an application geared towards collaborative work. It simplifies the creation and modification of digital content for multiple users. Download
TYPE:
Brief
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Your Guide to Engineering Terminology

Your Guide to Engineering Terminology

Engineering encompasses a wide variety of specialties, each with its own language that is often extremely specific and technical. We have created this guide to touch upon the most important areas of engineering that relate to hardware systems, in hopes of helping you to develop a core understanding of the subject. Download
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Whitepaper
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Hardware Test Automation Workflow

Hardware Test Automation Workflow

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TYPE:
Process Doc
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Strategies for Onboarding and Engagement

Strategies for Onboarding and Engagement

Users often decide whether to keep or delete an app within seconds. The key to an app's long lifespan is defining strategies for activating, engaging, and supporting your users along the way. From chatbots to video, these strategic methods are designed to increase the stickiness your app needs for long-term success. Download
TYPE:
Whitepaper
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10 Ingredients for High-End Applications

10 Ingredients for High-End Applications

In a world where there’s an application for everything – from managing your money to brokering real estate deals, from booking rental properties to organizing work tasks – setting your application apart is more important than ever. Download
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Whitepaper
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Industrial Design Process

Industrial Design Process

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TYPE:
Process Doc
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Your Guide to Development Terminology

Your Guide to Development Terminology

This guide contains core development terminology that will help you to effectively and efficiently communicate with your team when working on web apps, mobile apps, and websites. Download
TYPE:
Whitepaper
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Choosing a CMS

Choosing a CMS

A Content Management System – or CMS – is an application that simplifies the creation and modification of digital content for multiple users working in a collaborative environment. Download this guide to help discover which platform is right for you. Download
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Whitepaper
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The Future of Design Thinking

The Future of Design Thinking

The complexities of the modern world continue to push today’s businesses to find creative solutions to their most significant challenges. Design thinking shifts problem-solving to be undertaken with a holistic design eye, an analytical mind, and an empathetic human touch. Download
TYPE:
Whitepaper
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Your Guide to UX Terminology

Your Guide to UX Terminology

At its core, UX research and design is about understanding people and designing their needs into experiences. Becoming fluent in UX vocabulary will help novices and experts go deeper with research and design deliverables, and in the end, create better products. Download
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Whitepaper
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The ROI of UX Design

The ROI of UX Design

How do you calculate whether UX is worth the investment for your company? In today’s competitive digital landscape, User Experience matters. UX was once a luxury and added expense. Now, good UX is key to success and innovation. Download
TYPE:
Whitepaper
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Your Guide to Website Optimization

Your Guide to Website Optimization

Fast websites – with dynamic, world-class content – yield better click through rates, decreased bounce rates, and more engagement. Read more about the methods of optimization we find most effective. Download
TYPE:
Whitepaper
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UX Principles for Web Apps Brief

UX Principles for Web Apps Brief

Design is a combination of strategy, architecture, and aesthetics. If you miss any of these key factors, creating an application that wows both stakeholders and users becomes more of a challenge. Download
TYPE:
Brief
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UX Principles for Websites

UX Principles for Websites

Designing a website? Check out these 26 principles – a rich collection of web design knowledge – to inform your navigation, layout, content, and overarching user experience. Download
TYPE:
Whitepaper
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Design-Led Development Brief

Design-Led Development Brief

In the world of product development, there has been an ongoing debate on whether to use Waterfall or Agile. Over time this has led us to develop our own development practices that mix both. Download
TYPE:
Brief
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UX Principles for Web Apps

UX Principles for Web Apps

The following principles – pulled from our research and experience – are a starting point for validating that a given design is both efficient and impactful for its audience. Download
TYPE:
Whitepaper
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Website Planning Guide

Website Planning Guide

Download and complete this brief to assure that we’re on the same page and understand your company, your preferences, and your goals as we move into the website design phase. Not redesigning a site just yet? Take a look at what we take into consideration for your project. Download
TYPE:
Brief
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Your Guide to Website Accessibility

Your Guide to Website Accessibility

The process of creating an accessible website can seem daunting and confusing. But it's easier than you might think. Read Your Guide to Website Accessibility for action items to get accessibility right, and learn how it can enhance UX and SEO. Download
TYPE:
Whitepaper
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Your Guide to Development Testing

Your Guide to Development Testing

Testing is a universal requirement for effective development—even the largest companies are affected by bugs. Learn about the 14 different types of development testing and how to determine which tests are the most effective for your project. Download
TYPE:
Whitepaper
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The Future of Motion in Digital Experiences

The Future of Motion in Digital Experiences

The coming wave of motion design is rapidly approaching. We advocate for incorporating motion and interaction design into your process to generate engagement, enhance usability, and bring your experiences to life. Download
TYPE:
Whitepaper
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Methods of UX Analysis

Methods of UX Analysis

UX Analysis informs design direction. Instead of making haphazard design decisions unsupported by evidence or justification, utilize UX Analysis to gain a multidimensional perspective, taking your design strategy from acceptable to exceptional. Download
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Whitepaper
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Methods of Information Architecture

Methods of Information Architecture

Knowing the what, how, and why of Information Architecture is essential to creating a website or application that works. Explore 5 methods for turning your user’s mental model into an interactive information system. Download
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Whitepaper
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Methods of UX Testing

Methods of UX Testing

At Fresh, we consider UX Testing integral to creating world-class products that users love. Learn more about methods of traditional and psychological tests we use in our design process. Download
TYPE:
Whitepaper
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The 7 Ingredients of a High-End Experience

The 7 Ingredients of a High-End Experience

A digital experience can be good. It might check off all the boxes. But at Fresh, we have a list of ingredients we use to make sure the experiences we create are truly High-End. Download
TYPE:
Whitepaper
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Designing Scientifically Fresh Experiences

Designing Scientifically Fresh Experiences

Pairing aesthetics with science allows designers to truly innovate. Read more about informing your designs and validating your assumptions by approaching design scientifically. Download
TYPE:
Whitepaper
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The Strategy of Starting with Less

The Strategy of Starting with Less

Lean features and excellent usability create a clear access to value for users. By strategically releasing features over time, you can allow your users and your product to grow together. Download
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Whitepaper
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Analytics Process Timeline

Analytics Process Timeline

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TYPE:
Process Doc
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How We Develop

How We Develop

Design-led development allows us to balance the efficiency of Waterfall and the flexibility of Agile. We believe that it’s an essential path to delivering a high-quality finished product. Download
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Whitepaper
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A Holistic Approach to Websites

A Holistic Approach to Websites

Get your website UX right the first time with a holistic design strategy. In this paper, we suggest focusing on 3 key areas: technical, creative, and business. Download
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Whitepaper
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UI/UX Design Process Timeline

UI/UX Design Process Timeline

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TYPE:
Process Doc
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Video Production Process Timeline

Video Production Process Timeline

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Process Doc
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Fresh Off The Press

The latest UX design best practices, development tips, and breaking news delivered to your inbox.

This Month. January 30, 2020

Machine Learning UI Starts with Trust

With the increasing amount of data, the ability to detect patterns and surface them in a trustworthy and actionable manner is key to remaining competitive. Let’s start by defining a couple things first: UI (User Interface) is the means by which the user and a computer system interact. For the purpose of this article we … Continued

This Month. January 28, 2020

The Value of Robot-Centered Design

Designers, developers, and engineers have spent vast amounts of time and effort understanding how humans interact with technology. Human-Centered Design The study of human factors guides our knowledge of how our behaviors, beliefs, education level, and past experiences influence how we accept and work with digital tools. Those who create computers, mobile devices, software, hardware, … Continued

This Month. January 23, 2020

Application Estimation Approaches

An accurate and reasonable estimate forms a strong foundation for a software development project. There are many different ways that teams can approach the estimation process, and there is no such thing as a blanket ‘best approach’. A combination of expert estimation and historical estimation has been where we’ve found the most success, so we … Continued

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