Know where you stand — and which improvements to invest in
We’ve developed a framework for the ten key elements that make high-end and highly usable digital products. Each element is scored against benchmarks such as UX best practices and your competitors’ products. At the end, we’re able to clearly define a list of user experience weaknesses, providing you with data to make confident decisions about features and functionality.
UX audits give you a greater awareness of your website or app’s user experience issues, and align stakeholders, designers, and developers on improving them.
Benchmark your user experience
Fresh’s UX audit framework individually scores each aspect of the digital user experience, from speed to layout, information architecture to learnability. Along with identifying areas for improvement, we deliver customized, actionable recommendations for making those changes.
- Identify opportunities for design aesthetics and layout, content, and UI pattern best practices
- Evaluate back-end experience, security and privacy, performance, and accessibility
- Ensure information architecture, learnability, feedback and interactivity, and user support adhere to best practices and user expectations
Related design capabilities
Explore our other creative services, which allow our team to solve challenges for your organization and others, regardless of size, industry vertical, or product category.