Ben Spencer

UX Researcher & Writer

Ben Spencer

Ben is a UX Researcher and Writer who utilizes research, strategy, and writing to create innovative and functional products. A background in screenwriting helps him develop sturdy narratives that unify concepts, users, and the end product. In addition, his experience as a high school teacher taught him to think critically about how to make experiences accessible to a broad audience.

Ben received Bachelor degrees in Film Studies and Religion from Whitman College, an M.Ed. in Educational Leadership from Lipscomb University, and studied UX Design and Research at General Assembly. He writes regularly for the Fresh blog and thought leadership projects, and contributes his UX expertise to a variety of client work.

My Publications

Last Month. September 1, 2017

5 Ways to Simplify Your Writing for the Web

When we’re designing high-end user experiences, our primary focus is usability. What’s the best way for users to reach their goals? How do we iron out the wrinkles, decrease friction, and create experiences that sing? There are many approaches. One that is often overlooked is simplifying your writing. Whether you’re writing short-form website copy, or … Continued

August 15, 2017

Continuous Integration Testing

What Is It? A tool (continuous integration server) performs automated testing. “Integration” refers to combining individual developer changes with the existing shared code base. The purpose is to see if changes can be combined or if they conflict. When Should it be Done? Should be conducted with every code push (also called a “commit”) to … Continued

August 3, 2017

Functional Testing

What Is It? Functional Testing focuses on testing software against a design document, use cases, or a requirement document to ensure that it meets the standard. Checks the software to ensure that it provides the output required by the end-user or business. Requires a significant investment of time to build out documentation. When Should it … Continued

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