UX Researcher & Writer
Ben is a UX Researcher and Writer who utilizes research, strategy, and writing to create innovative and functional products. A background in screenwriting helps him develop sturdy narratives that unify concepts, users, and the end product. In addition, his experience as a high school teacher taught him to think critically about how to make experiences accessible to a broad audience.
Ben received Bachelor degrees in Film Studies and Religion from Whitman College, an M.Ed. in Educational Leadership from Lipscomb University, and studied UX Design and Research at General Assembly. He writes regularly for the Fresh blog and thought leadership projects, and contributes his UX expertise to a variety of client work.
Projects I've Worked On
Last Month. January 29, 2018
Dev Terminology 101: Common Programming Languages (and their key frameworks)
Language enables human communication – spoken or written – with words and phrases structured in a conventional way. Just like we need different languages to communicate with one another, we also need different languages to communicate with computers. In an article on Stack Overflow, Matt Sherman writes that at a foundational level, all programming languages … Continued
Last Month. January 26, 2018
UX Lessons Learned from the Hawaii Missile Alert
Is there such a thing as a user error? Or when errors are made, does the blame lie with the design of the interface? On January 13th, the state of Hawaii realized firsthand the danger of what some are calling a “user error.” If you’re a designer, and see the interface, you’ll likely agree that … Continued
September 1, 2017
5 Ways to Simplify Your Writing for the Web
When we’re designing high-end user experiences, our primary focus is usability. What’s the best way for users to reach their goals? How do we iron out the wrinkles, decrease friction, and create experiences that sing? There are many approaches. One that is often overlooked is simplifying your writing. Whether you’re writing short-form website copy, or … Continued
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