Ben Spencer

UX Researcher & Writer

Ben Spencer

Ben is a UX Researcher and Writer who utilizes research, strategy, and writing to create innovative and functional products. A background in screenwriting helps him develop sturdy narratives that unify concepts, users, and the end product. In addition, his experience as a high school teacher taught him to think critically about how to make experiences accessible to a broad audience.

Ben received Bachelor degrees in Film Studies and Religion from Whitman College, an M.Ed. in Educational Leadership from Lipscomb University, and studied UX Design and Research at General Assembly. He writes regularly for the Fresh blog and thought leadership projects, and contributes his UX expertise to a variety of client work.

My Publications

This Week. August 15, 2017

Continuous Integration Testing

What Is It? A tool (continuous integration server) performs automated testing. “Integration” refers to combining individual developer changes with the existing shared code base. The purpose is to see if changes can be combined or if they conflict. When Should it be Done? Should be conducted with every code push (also called a “commit”) to … Continued

This Month. August 3, 2017

Functional Testing

What Is It? Functional Testing focuses on testing software against a design document, use cases, or a requirement document to ensure that it meets the standard. Checks the software to ensure that it provides the output required by the end-user or business. Requires a significant investment of time to build out documentation. When Should it … Continued

Last Month. July 11, 2017

Compatibility Testing

What Is It? Checks to see if the software can be run on different hardware, operating systems, bandwidths, databases, servers, and browsers. Compatibility testing identifies issues that are unique to different use cases (scenarios in which a user would use the software). Not all use cases are equal in importance, but each requires testing to … Continued

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