T-Mobile Towers

Contributors:

Core Technologies:

Background and Work

T-Mobile Towers was experiencing poor user experience across multiple systems. Fresh first redesigned and rebuilt the T-Mobile Towers mapping system, online application system, and first iOS and Android apps. Then, Fresh had the opportunity to rebuild their workflow system utilized by over 100 employees, consolidating several other systems in the process after they loved the user experience.

What T-Mobile Says

The great news is that everyone is very excited about TrackiT 2 ... I’ve gotten lots of feedback about how fantastic it looks and the ease of navigation through the tabs. The pictures are a huge hit! Thanks again for all your hard work and your commitment to good design. TrackiT 2 looks and feels like a Tier 1 product!

Allison Weinrod, National Manager at T-Mobile

Results

200%
More Efficient

The new maps were five times as fast, the online application system went from seven steps to a simple three, and their workflow system used by over 100 people is 200% more efficient. In the end, the Towers unit was sold for over 6 billion dollars.

Web App Design & Dev Process

With eight years of experience working on hundreds of projects, we've honed our processes to a specific goal: getting results. We care about understanding you and your customers, in service of creating experiences that deliver.

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Planning

Design

Development

Testing

Deployment

Maintenance & Support

Web App Cycle Web App Timeline

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