Artificial Intelligence

AI Agent Development Services

Work faster, smarter, and more efficiently with custom AI agents on your side. Empower your business with intelligent AI agents that automate complex workflows, manage tasks, and deliver personalized experiences at scale.

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Transform your operations with AI agent development

Organizations that invest in developing, deploying, and optimizing AI agents stand to benefit on a higher level. Our AI agent developers are skilled in helping clients strategize and implement agentic AI investments that deliver sustainable business value.

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End-to-end AI agent development & deployment

As an end-to-end AI agent development services partner, we’ll help you achieve automation, efficiency, and innovation at scale. 

  • Custom AI Agent Development: Designing and building tailored AI agents that fit seamlessly into your workflows.
  • Expertise & Talent: Providing access to a team of experts skilled in artificial intelligence, data science, security, and compliance.
  • Change Management: Supporting cultural adoption and workforce readiness with structured change management.
  • Governance & Compliance: Implementing robust frameworks for AI governance, security, and regulatory compliance.
  • Continuous Support: Offering ongoing monitoring, optimization, and support to ensure AI agents deliver continuous value. 
The AI agent development process

Step 1: Discovery & Prioritization

We focus on understanding your business needs then defining the most impactful AI use cases. Our AI agent developers align with your strategic objectives and set the foundation for successful integration.

Step 2: Design & Development

Fresh builds and trains custom AI agents for your prioritized use cases. As a result, you get AI solutions that are not only innovative but honed to your precise requirements.

Step 3: Integration & Optimization

After deploying the AI agents into your business systems,  we focus on monitoring, updates, and scaling to meet technology advancements and your evolving business demands. 

Step 1: Discovery & Prioritization

We focus on understanding your business needs then defining the most impactful AI use cases. Our AI agent developers align with your strategic objectives and set the foundation for successful integration.

Step 2: Design & Development

Fresh builds and trains custom AI agents for your prioritized use cases. As a result, you get AI solutions that are not only innovative but honed to your precise requirements.

Step 3: Integration & Optimization

After deploying the AI agents into your business systems,  we focus on monitoring, updates, and scaling to meet technology advancements and your evolving business demands. 

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Governance and Compliance

Thorough governance and compliance frameworks are essential for responsible, secure, and effective AI agent use. We guide organizations in building trust, minimizing risk, and meeting regulatory obligations.

  • Regulatory compliance & data privacy: Fresh’s AI agent solutions adhere to relevant data protection laws (for example GDPR and CCPA) and implement best-in-class privacy and security protocols.
  • Ethical AI practices: We prioritize transparency, fairness, and accountability in AI agent decisions, including regular audits to detect and mitigate bias or unintended consequences.
  • Policy development & oversight: We’ll help you establish clear governance policies for AI agent use, including roles, responsibilities, and escalation procedures for issue resolution.
  • Performance monitoring & reporting: Our AI agents are built with robust monitoring systems and KPIs to track performance, compliance, and business impact, delivering on continuous improvement and transparency.
  • Risk management & incident response: Launch proactive risk assessments and defined protocols for rapid response to compliance or security incidents, safeguarding your reputation and assets.
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Benefits and Features of Agentic AI & AI Agents

Use case definition and architecture design: We identify high-impact business scenarios and design robust, scalable agent architectures tailored to your needs, enabling multiple AI agents to collaborate, coordinate, and solve complex tasks autonomously.

Task orchestration: We implement frameworks that allow agents to delegate, negotiate, and synchronize actions for efficient division of labor.

Scalability and adaptability: Our modular designs enable seamless scaling and adaptation as your business requirements evolve.

Conversational agent development: We build intelligent chatbots and virtual assistants capable of understanding, processing, and generating natural language for customer support, HR, and more.

Domain-specific language models: We train NLP models using your proprietary data for high accuracy and contextual relevance in conversations.

Multilingual & omnichannel support: Our solutions enable consistent, high-quality interactions across languages and channels.

Adaptive agent design: We develop agents that learn from user interactions and feedback so they can autonomously improve their performance using machine learning and reinforcement learning.

Personalized experiences: Our agents dynamically select recommendations, actions, and workflows to individual users or business contexts.

Real-time decision-making: We enable agents to make rational, autonomous decisions in dynamic environments, from financial trading to supply chain management.

Seamless system integration: We connect AI agents to your existing CRMs, ERPs, databases, and other third-party tools, automating end-to-end business processes.

Multi-step workflow automation: Our agents independently execute complex, multi-stage workflows, reducing manual effort and minimizing errors.

Custom API connectors: We develop unique connectors to ensure interoperability with your technology stack.

Knowledge graph construction: We build and maintain knowledge graphs that equip agents with a structured, contextual understanding of your business domain.

Contextual reasoning: Our agents leverage knowledge graphs to make informed decisions, resolve ambiguities, and provide accurate, relevant responses

Continuous knowledge updates: We ensure your agents’ knowledge base evolves with your business, integrating new data sources and insights.

Performance optimization: We optimize agent behavior, resource consumption, and user experience to align with your evolving business needs.

Security & regulatory compliance: Our solutions cover robust access controls, encryption, and compliance with industry standards such as GDPR and HIPAA.

Explainable & responsible AI: We implement explainable AI (XAI) and retrieval-augmented generation (RAG) to ensure transparency and mitigate bias and hallucinations.

Ongoing monitoring & support: We provide continuous agent monitoring, quality control, and incremental training for sustained performance.

Knowledge and logic renewal: Our services include regular updates to agent logic and knowledge bases to adapt to your changing business.

Industry use cases

Banking & Finance

  • Automated fraud detection
  • Real-time transaction monitoring
  • Regulatory compliance and reporting
  • 24/7 support agents
  • Risk assessment
  • Credit scoring

Healthcare

  • Virtual health assistants
  • Automated medical data extraction
  • AI-powered claims processing
  • Clinical decision support
  • Clinic resource management

Retail & eCommerce

  • Real-time personalized product recommendations
  • Customer support chatbots
  • AI-driven dynamic pricing
  • Predictive analytics for inventory management
  • Automated supply chain management
  • Automated merchandising

Manufacturing

  • Automated predictive maintenance scheduling
  • Real-time quality inspection
  • Dynamic production planning
  • Smart inventory management
  • Automated supply chain coordination
  • Real-time energy consumption monitoring

SaaS

  • Automated customer support
  • Automated ticket resolution
  • Personalized user onboarding
  • In-app assistance
  • AI-driven sales lead qualification
  • Intelligent support for IT operations
  • Automated billing and subscription management

Supply Chain & Logistics

  • Demand forecasting
  • Real-time inventory optimization
  • Transportation route optimization
  • Warehouse automation
  • Robotic fulfillment coordination
  • Predictive maintenance
  • Autonomous fleet management

Banking & Finance

  • Automated fraud detection
  • Real-time transaction monitoring
  • Regulatory compliance and reporting
  • 24/7 support agents
  • Risk assessment
  • Credit scoring

Healthcare

  • Virtual health assistants
  • Automated medical data extraction
  • AI-powered claims processing
  • Clinical decision support
  • Clinic resource management

Retail & eCommerce

  • Real-time personalized product recommendations
  • Customer support chatbots
  • AI-driven dynamic pricing
  • Predictive analytics for inventory management
  • Automated supply chain management
  • Automated merchandising

Manufacturing

  • Automated predictive maintenance scheduling
  • Real-time quality inspection
  • Dynamic production planning
  • Smart inventory management
  • Automated supply chain coordination
  • Real-time energy consumption monitoring

SaaS

  • Automated customer support
  • Automated ticket resolution
  • Personalized user onboarding
  • In-app assistance
  • AI-driven sales lead qualification
  • Intelligent support for IT operations
  • Automated billing and subscription management

Supply Chain & Logistics

  • Demand forecasting
  • Real-time inventory optimization
  • Transportation route optimization
  • Warehouse automation
  • Robotic fulfillment coordination
  • Predictive maintenance
  • Autonomous fleet management
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Insurance

  • Automated claims processing
  • Document verification
  • Anomaly and pattern analysis
  • Customer sentiment analysis
  • Automated risk assessment
  • Dynamic policy pricing

Automotive

  • Vehicle health monitoring
  • Automated manufacturing quality control
  • Personalized in-car virtual assistants
  • AI-powered customer support
  • Dynamic dealership engagement
  • Autonomous driving systems
  • Simulation-based R&D

Real Estate

  • Automated valuation models
  • Predictive analytics for market trends
  • Investment opportunity identification
  • Virtual assistants for property inquiries
  • Personalized property recommendations
  • Automated property listings
  • Virtual tours
  • Image enhancement

Legal

  • Compliance and risk
  • AI-powered legal research
  • Intelligent document management
  • Virtual legal assistants
  • Predictive analytics

Media & Entertainment

  • Personalized content recommendation engines
  • Automated content moderation
  • Copyright enforcement
  • AI-driven script generation
  • AI-augmented media production
  • Audience sentiment analysis

Hospitality

  • Virtual concierge
  • Automated service requests
  • Dynamic pricing and inventory management
  • Automated guest feedback analysis
  • Personalized marketing
  • AI-driven scheduling

Insurance

  • Automated claims processing
  • Document verification
  • Anomaly and pattern analysis
  • Customer sentiment analysis
  • Automated risk assessment
  • Dynamic policy pricing

Automotive

  • Vehicle health monitoring
  • Automated manufacturing quality control
  • Personalized in-car virtual assistants
  • AI-powered customer support
  • Dynamic dealership engagement
  • Autonomous driving systems
  • Simulation-based R&D

Real Estate

  • Automated valuation models
  • Predictive analytics for market trends
  • Investment opportunity identification
  • Virtual assistants for property inquiries
  • Personalized property recommendations
  • Automated property listings
  • Virtual tours
  • Image enhancement

Legal

  • Compliance and risk
  • AI-powered legal research
  • Intelligent document management
  • Virtual legal assistants
  • Predictive analytics

Media & Entertainment

  • Personalized content recommendation engines
  • Automated content moderation
  • Copyright enforcement
  • AI-driven script generation
  • AI-augmented media production
  • Audience sentiment analysis

Hospitality

  • Virtual concierge
  • Automated service requests
  • Dynamic pricing and inventory management
  • Automated guest feedback analysis
  • Personalized marketing
  • AI-driven scheduling

Team Onboarding and Change Management

Successfully deploying AI agents requires more than just technology—it demands proactive talent strategy, workforce transformation, and continuous learning. We’re here to help your teams feel empowered, engaged, and ready to thrive in an AI-augmented workplace.

Workforce planning & upskilling: We assess current workforce capabilities, identify future skill requirements, and design targeted upskilling and reskilling programs to prepare employees for new roles alongside AI agents.

Change management & employee engagement: We design change management strategies that foster clear communication and transparency so it’s easy for teams at all levels to adopt AI-driven processes.

Continuous learning & development: Our programs provide ongoing access to AI-curated development plans and resources, keeping employees invested in their individual growth.

Leadership coaching & support: We equip leaders with AI-powered tools and best practices for performance management, goal setting, and coaching as they lead teams through transformation.

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