Engineering

Technology

The Value of Robot-Centered Design

January 28, 2020

Designers, developers, and engineers have spent vast amounts of time and effort understanding how humans interact with technology.

Human-Centered Design

The study of human factors guides our knowledge of how our behaviors, beliefs, education level, and past experiences influence how we accept and work with digital tools. Those who create computers, mobile devices, software, hardware, and other technical tools cannot afford to focus on hard technology without acknowledging the psychological and sociological aspects of how humans will use these systems. The goal is to make technology more human and reduce friction to increase efficiency.

While human-centered computing plays an important role in the planning and design of technology systems to be most effective, there is another stakeholder that contemporary designers have to be aware of: robots.

As robots gain the capacity to participate meaningfully in a variety of tasks, the factors that guide their success will become more important to understand.

Man holding robot control

 

Designing a Process for Use: Technical and Psychological Elements

Instead of acknowledging the emotions, biases, and beliefs humans bring with them when interacting with technology, designers must think of the technical and logistical concerns. For instance, how do we create screens that are easy for robotic eyes to scan over? Can the audio functionality of robots distinguish between human voices and musical notes? Can robotic arms properly handle the wheel of a car or punch numbers into a tablet? These various robot factors are all essential for technical designers to understand.

That’s not to say there isn’t still a psychological component in designing robotics systems. Robots are poised to take on more collaborative roles, working alongside humans to meet various goals. When planning work environments, designers should ensure that robots are set up to work effectively and safely in a given setting with each other and humans, even as complexity continues to grow.

All of this knowledge is pertinent to building effective systems for robots to work by themselves and in harmony with humans.

Download our free white paper: Understanding Robot Factors, to learn what you need to know in order to design the most efficient and competent automated systems.

Fresh Consulting's white paper, Understanding Robot Factors

Jeff Alexander

Chief Science Officer

Whitepaper

Resources

understanding robot factors white paper

Understanding Robot Factors

Download

The Future of Workplace Automation

Download

You might also like...

29

Sep.

The Omnipresence of Artificial Intelligence

Advances in computing power over the last decade have enabled Artificial Intelligence research to evolve quickly in both technical power and commercial usability. Let’s look more closely at what AI is, as well as key concepts that can position you to better understand it and the potential it holds. Artificial General Intelligence vs. Artificial Narrow … Continued

...continue reading

14

Sep.

Meet the Demand for 24/7 Customer Service with Chatbots

As our digital world grows increasingly complex, high-quality user support has become critical. Research shows that 51% of consumers say a business needs to be available 24/7. With growing consumer bases, businesses must be able to address user needs quickly and accurately.   Responding to all your customers’ concerns and inquiries can feel like a … Continued

...continue reading

4

Aug.

Toy Story: Using Small Toys to Demonstrate Big Concepts

Our Clients had a problem: “How can we showcase our turnkey solution for autonomous Solar Site installations, some spanning over 120,000 square feet of land, in the relatively small space of a convention hall room?” Our response was simple: “Miniaturize the solution.” As consultants, it’s our job to provide simple solutions to hard problems, but … Continued

...continue reading