Product Manager – Fresh Labs

  • Product Development
  • Austin

Who we are:

Fresh Consulting is a design-led, software development and hardware engineering company, offering end-to-end digital services to help companies innovate.  We bring together amazing UX designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines.  We’ve been growing fast and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment. See more at freshconsulting.com

Fresh Labs is the innovation-focused arm of Fresh Consulting that focuses on building Fresh’s internal/external products, projects, and initiatives. Fresh Labs also helps Fresh identify new services offerings, patent opportunities, and coordinates the involvement of other employees toward these initiatives.

Fresh Labs builds products like: Invent Value, Fresh Teams, Harmony, Technology Stacker, Telemus, Digital Name plate.

Fresh Labs builds for initiatives like: Defeat BOCO, Balance Tech, Worldwide Ventilator.

Fresh Labs experiments with: XR, AR, VR, AI/ML, the Metaverse, Blockchain/Web3, etc.

What we need:

Are you an experienced program manager who wants to work with cutting-edge products and teams? At Fresh Consulting you will experience a dynamic work environment with a talented team, excellent benefits, and an innovative culture.

Fresh Consulting is looking for an internal-focused Program Manager. In this role you will be responsible for managing the day to day needs of Fresh’s core strategic products, projects, and initiatives. You will work with multiple teams across the business, but will directly report to the Strategic Innovation Director.

Core Responsibilities

  • Work closely with the core Fresh Labs leadership team and some executive team members to translate strategic product goals and direction into actionable product roadmaps, gantt charts, and delivery plans.
  • Work with all Practice Areas of the business (Strategy/Design, Software and Hardware).
  • Manage both Agile and sometimes waterfall development methods and practices.
  • Develop and consistently maintain a product backlog that is aligned with portfolio/program priorities and objectives
  • Collaborate with key stakeholders across the organization, communicate product vision, understand and prioritize needs and serve as an advocate and resource for Products
  • Develop and report a detailed project plan to monitor and track progress.
  • Ensure that all projects are delivered within scope, budget and time.
  • Assist in the definition of project scope, objectives and ensuring technical feasibility, involving all relevant stakeholders (internally).
  • Successfully manage the relationship with the client and all stakeholders.
  • Coordinate internal resources for the flawless execution of projects.
  • Ensure resource availability and allocation.
  • Manage changes to the project scope, project schedule, and project costs using appropriate management methods and methodologies.
  • Measure project performance using appropriate tools and techniques.
  • Create and maintain comprehensive project documentation.
  • Manage existing and newly deployed products in light of observed performance, competitive positioning and emerging strategies

Required Skills

  • Strong organizational, multi-tasking, and time-management skills
  • Takes project ownership and accountability for analytics and reporting projects
  • Ability to turn data into actionable insights
  • Google Drive (Docs, Slides, and Sheets) expertise
  • Ability to operate with a high level of energy, dedication and enthusiasm to take on a complex, challenging role in a dynamic, fast-paced organization.
  • 3+ years of experience working as a Project, Product or Program Manager in an engineering environment.
  • Experienced in managing project timelines, delivering products against plan in a fast-paced, multi-disciplined, and often ambiguous environment.
  • Experience working with online project management tools or software. (JIRA and Asana specifically)
  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
  • Excellent written and verbal communication skills.
  • Comfortable working in a lean/agile environment, and understands modern architecture
  • Exceptional organizational, project and people management skills
  • Demonstrated ability to lead cross functional teams through the product development lifecycle

Desired Skills

  • Experience with SaaS, Software, and/or Hardware product management
  • SEO best practices and hands-on experience to help promote.
  • Experience in managing and interacting with various engineering disciplines including: mechanical, electrical, firmware, and embedded systems.
  • Proven work experience as a Project Manager for both Software and Hardware projects.
  • Product development processes and an understanding of manufacturing processes are a plus.
  • Agile certification or PMP certification.
  • Hardware R&D experience.
  • Experience in product development within consumer electronics, test systems, and robotics
  • Graphic design (Figma, Photoshop, Illustrator, etc) experience to leverage designs to help promote experiments, projects, products, and initiatives via social media, internally to the team, and at the monthly team meetings.

Education

Bachelor’s degree in PM degree or related, with at least 3 years experience; or equivalent experience.

Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law.  Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.

*Fresh Consulting is an E-Verify participating company

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