Chief People Officer

  • Administration
  • Bellevue

We are Fresh. Together let’s build the future. With partners and clients, we practice strategy, design, development, and engineering to harness the power of technology and create what’s next.
 
Our cross-disciplinary approach blends human ingenuity and technology, empowering us to meet uncertainty with confidence. What got us to today won’t get us to tomorrow, so we test our assumptions and always strive for growth. From the products we build to the partners we collaborate with, we believe people make the difference.
 
And we do so as a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
 
Why join Fresh? 
We are tech industry veterans in software, hardware, strategy, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems for people by leveraging robotics, machine learning, and computer vision, among other technologies, with an eye toward the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated, dynamic problems is collaboratively and respectfully. Most of all, we were built from the start as a modern, high-performance services partner that puts people — from our employees to our partners to our clients to their customers, first.
 
What you’ll be doing?
As Fresh’s Chief People Officer, you will work to understand the needs, wants, and expectations of employees and develop programs and systems to address them. You will lead our People Success Division which includes our HR Administration, Talent Management, and Talent Acquisition functions with a focus on growing and maintaining our culture of innovation, discovery, and collaboration. To accomplish this, you will bring a strategic and consultative approach with deep experience developing and building scalable people-oriented programs and policies.  In this role, you will:

  • Align the organization to Fresh’s vision, mission, values, strategy, and goals. 
  • Oversee the health of our culture, protect the positive contributions, and identify issues that hold us back.
  • Lead the implementation and evolvement of our diversity and inclusion strategy ensuring Fresh remains an inclusive and equitable workplace for all of our employees.
  • Identify talent gaps and ensure our current and future talent needs are met.
  • Build a sustainable talent management strategy for our future by developing effective training programs to retain talent, succeed predecessors, bridge skill gaps, and develop our leaders.
  • Oversee talent initiatives from recruiting and assimilation to employee engagement, retention, and offboarding.
  • Build an HR partnership strategy that supports all markets and regions in areas of employee development, performance management, and employee relations.
  • Work directly with the CEO and conduct observations and provide constructive feedback as an internal consultant role that develops key executive talent and successors to ensure our highest level of performance.
  • Harness the existing culture and values when building out internal people-related policies while devising new ways to reinforce and improve upon the culture to improve employee retention and aid in talent acquisition.
  • Lead change management efforts as they relate to human capital.
  • Provide strategy and oversight of the administration of our compensation, benefits, and HRIS system.
  • Work to refine and improve our global compensation and career frameworks, and evaluate revisions to our global program for evaluating performance, promotions, and providing feedback.
  • Advise the executive team on relevant compliance and employment law and introduce best practices to protect the organization.
  • Identify and measure organizational KPIs and OKRs for our People Success Division. Collect and select the right metrics that’ll lead to impactful reporting and change.
  • Advise the company on all legal issues related to employment.
  • Evaluate and manage all third-party People Ops vendors and partners, including people management tools.
  • Manage and grow the People Success Division
  • Report directly to the CEO 

 

We want you to have:

  • You have more than 5 years of experience in an HR executive position with at least 2 levels reporting to you (managers and IC’s).
  • You’ve built and led organization-wide people initiatives that improve employee engagement and retention while growing and maintaining a strong culture.
  • You’ll bring some international HR or People Ops experience.
  • You are flexible and well-versed in change management.
  • You’re able to plan for future hires and hire according to that plan.
  • You’ve worked in high-growth environments. As an example, you could have worked at an organization that has more than doubled the number of team members year over year.
  • You’ll demonstrate the ability to engage, motivate & inspire employees at all levels.
  • You’ll bring an understanding of US employment law and associated best practices. Someone with experience in international employment law is preferred.
  • You’ve led a complex organization.
  • You’ll improve the effectiveness of our executive team.
  • Your experience will aid us as we deal with complex employer-relation issues.
  • You’ll bring a deep understanding of recruiting tactics, metrics, and capacity planning
  • You’ve helped develop career paths, promotion reviews, and compensation cycles in previous roles.

 

Who You Are:

  • In addition to your HR expertise, you’ll share our values and work following those values.
  • You have strong interpersonal and communication skills, with demonstrated success leading HR teams and investing in the development of your direct reports.
  • You’ll respond to company criticism quickly, effectively, and visibly. You’ll foster and support an inclusive environment and be committed to being open and transparent.
  • You are a problem solver who enjoys bringing solutions to the team and constantly looking for efficiency improvements across the organization.
  • You’ll help us increase the diversity of the team, and better the feelings of inclusion and belonging at Fresh.
  • You’ll make data-informed business cases and utilize data to understand the tradeoffs for those decisions.
  • You’re able to articulate and quantify compensation philosophy logic.
  • You help us achieve company-wide consistency in bonuses, promotions, raises, refreshes, and leadership development.
  • Your ideas and insights will aid us as we look to measure the effectiveness of interviewers and the caliber of new hires.
  • You’ll adopt an analytical and methodical approach to performance and compensation reviews.
  • Quantitative methods will underpin your approach for identifying high-potential and underperformance.

  
We’re big believers in empowering our team to do their best work by offering:

  • High integrity, values-driven Executive Leadership Team
  • Competitive salary and benefits plan
  • HSA / HRA Options to Medical Plans
  • Employee Insurance premiums paid by Fresh
  • Competitive time-off plans
  • Wellness program
  • 401K with partial matching
  • Training and development programs
  • Daily catered lunch
  • Partnerships with interesting and engaging clients who align with our values
  • Fun and collaborative work environment with a focus on growth

 
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law.  Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
 
*Fresh Consulting is an E-Verify participating company
 
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