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The main function of chatbots is communication, but their usefulness isn’t confined to customer support tickets. Chatbots can also be used to streamline communication, inside and outside of customer service. With the right tools and development teams, chatbots can be designed to fill many different roles beyond their current function. Chatbots can help facilitate production … Continued

Whether you realize it or not, whenever you browse the internet, listen to music, drive your car, or use your phone, AI is involved. In 2017, there were already four billion AI-powered devices in use worldwide. Some of the biggest tech companies in the world, including Apple, Uber, Facebook, and Microsoft, have dedicated significant resources … Continued