Off the Press

As interesting as the concepts and resources behind AI are, the real fun begins once you take AI out of the lab and put it to work in the real world. The two major areas of practical AI application that we want to explore: how can AI alter the way we use and think about … Continued

Any point of contact between a business and a customer opens the door for a chatbot solution. Let’s look at some use cases. General Customer Experience  IBM’s Watson Assistant can reduce customer service wait times up to 99 percent. It comes in several different variations to match a business’s unique needs. Hipmunk’s “Hello Hipmunk” chatbot … Continued