By Johnny Rodriguez

There are many examples of companies using chatbots for massive ROI. But chatbots can only perform well if they are designed well. Consider these key design approaches. 1. Learn With AI capabilities and deep learning, chatbots can teach themselves and adapt to situations they haven’t been programmed for. Every time a customer uses your bot, … Continued

By Steve Hulet

As interesting as the concepts and resources behind AI are, the real fun begins once you take AI out of the lab and put it to work in the real world. The two major areas of practical AI application that we want to explore: how can AI alter the way we use and think about … Continued

By Ben Spencer

The visuals in your UX design should tell a clear and compelling story. Understanding your users and their needs allows you to conceptualize the visual design of your product. Being diligent about how you assemble elements like color, text, and images is key in generating positive responses and emotions from your users. Design Visualization Clickable … Continued

By Ben Spencer

Any point of contact between a business and a customer opens the door for a chatbot solution. Let’s look at some use cases. General Customer Experience  IBM’s Watson Assistant can reduce customer service wait times up to 99 percent. It comes in several different variations to match a business’s unique needs. Hipmunk’s “Hello Hipmunk” chatbot … Continued

By Johnny Rodriguez

There are dozens of tools and frameworks to take advantage of when working with AI, and the number is constantly growing. In this post, we’ll discuss some popular options to give you a sense of where to start. AI Development Libraries TensorFlow (Google): A free and open-source software created by Google. It can be used … Continued